When providing our services, these are some basic principles we strive for.
Tax Preparation
Business Books
IRS Problem SolvingThe Undersigned owner and all members of The Dubrow Group, CPA’s are guided by the highest principles and ideals in our relationship with our clients. As clients ourselves at one time or another, each of us has experienced the dissatisfaction of bad service, discourteous treatment, unexplained delays and disinterested unresponsiveness.
We, therefore, are firmly committed to nurturing an environment at The Dubrow Group, CPA’s in which clients are treated with respect they deserve and are valued and appreciated. This is truly the way any business should be run and we pledge to consistently deliver our very best.
What follow, are the principles that guide us in our associations with our clients – a customer “Bill of Rights” that our clients can expect us to live by. We, in turn, expect to be held accountable whenever any client is denied any of these rights.
As our client, you are entitled:
As a client, you are entitled to be treated exactly as we want to be treated when we are someone else’s client.
Skylar Dubrow, CPA
President & Owner
Preparing a correct and accurate tax return is our priority. We proudly stand behind our work and if a mistake does happen that is our fault, we will immediate correct the mistake and gladly refund your money if requested.
If any penalties or interest are incurred due to our mistake, we will do everything we can to fix the problem and cover any penalties should they arise.
We feel so confident in our processes to account for all deductions and uncover hidden deductions that we guarantee that you will pay the lowest amount of taxes legally possible. We spend a good amount of time correcting and fixing other so called tax pros mistakes and oversights.
We are so committed to giving out clients the best service. We do this by taking thte time to understand our clients situation and asking the right questions to make sure every deduction is accounted for. And remember we work for you, NOT the IRS.
Not only do we prepare an accurate tax return, we will inform you of tax saving strategies and best record keeping practices should we see fit.
Starting January 1, 2017, all our returns come with our “Silver” Stress Free Audit Insurance, FREE with paid tax preparation. Our Silver package includes our full support when handling IRS and State Notices for the 2016 tax year. If you receive a notice, send it to us and we will work with you to organize the required documentation and we will respond to the IRS on your behalf.
“Many tax experts are predicting an increase in IRS audits (because of the system automation), as well as an increase in audits by the state”
Our Gold Package adds our representation for an actual IRS audit for the current year. Whether it be an “audit by mail”, or an actual audit at one of the IRS locations, we will work with you to compile all the necessary documentation and represent you in front of the IRS for no additional charge. Our fees to represent our clients in an audit scenario can range from $1000- $2500 & up depending on time and complexities.
Our Gold option is an optional add on service & not included with regular tax preparation. Gold protection covers the current tax year only regardless of when you get audited.
The IRS and state authorities are behind in auditing tax returns and matching reporting documents to tax returns.They are currently working on 2012 & 2013 years.
Our Platinum level package covers you for a period of 7 years. It Is just like our Gold package, but it includes the currtent year and 6 prior years. We will provide audit coverage for prior years tax returns, even if we did not prepare them.
How is that for taking care of our clients! Once the Platinum level package is purchased, only the gold level will be required in future years as the previous years have been protected by the one time Platinum purchase.